Native Instruments offers free shipping worldwide in many countries. In other areas, shipping costs apply.
We accept payment by credit Buy online shopping (VISA / MasterBuy online shopping / AMERICAN EXPRESS / JCB / Diner's Club International), by debit Buy online shopping (VISA, Carte Bleue, Carte Bancaire), by direct bank transfer services (SOFORT Banking, iDEAL) and by PayPal. German customers are also able to pay via pre-payment (Vorkasse) or cash on delivery (Nachnahme).
More exact shipping times for your country are given during check-out. Please note that there may be delays on rare occasions or in remote areas.
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit Buy online shopping or bank details cannot be read by any third party. Credit Buy online shopping payments will also be verified through the 3D secure procedure.
After ordering you will promptly receive an order confirmation via e-mail. After the order has been processed in our database, the package will leave our warehouse on the same day, or, at the latest, the following work day. Orders via pre-payment (Vorkasse) are sent out on the day we receive the payment.
Yes. You will receive your invoice in PDF format via e-mail when your order is sent out to you.

Cancellation & Returns
You can cancel an order until it has not been packed in our Warehouse on App/Website/M-site. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made
Yes, You can modify the shipping address of your order before we have processed (packed) it, by updating it under 'change address' option which is available under ‘My order’ section of App/Website/M-site
We strive to deliver products purchased from Buy online shopping in excellent condition and in the fastest time possible. If this is your first order with Buy online shopping, shipping will be completely FREE. Also, for all the subsequent purchases of Rs. 1199* or more, we will deliver the order to your doorstep free of cost. A shipping charge of Rs. 149 will be applicable to all orders under Rs. 1199.
Please tap on “My Orders” section under main menu of App/Website/M-site to check your order status.
Buy online shopping's Cash on Delivery option allows you to pay order value at the time of delivery for all orders between Rs. 299 and Rs. 49999. Your existing limits will be revised once, there is a delivery or order rejected against your account, from the new limit implementation logic, if required.To pay for any order using Cash on Delivery (COD) mode of payment, please select the 'Cash On Delivery' option on the payment page
The issuing bank charges interest per EMI transaction. The interest rates are decided by the bank and are displayed at the time of completing the transaction. There is no processing or convenience fees charged on any EMI transactions.
Gift cards
  • click on Gift Buy online shopping option on Buy online shopping

  • Then, on 'Buy Gift Buy online shopping' option

  • Enter recipient email address

  • Select or enter the Gift Buy online shopping value

  • Make payment using your credit Buy online shopping, debit Buy online shopping or net banking

  • On successful payment, the Gift Buy online shopping details will be sent to the recipients email address.

  • Click on ‘Place Order’

  • Once you’ve reviewed and confirmed your address, click on ‘Proceed to Payment’

  • Select ‘Gift Buy online shopping’ from ‘Other Payment Options’

  • Enter your 16 digit gift Buy online shopping code and 6 digit PIN

  • Click on ‘Apply’ to redeem the balance.